Effective Date: 23 August 2024 1. Introduction Welcome to Westhetics! These Terms and Conditions (“Terms”) govern your use of our website and services. By accessing or using our website, you agree to comply with and be bound by these Terms. Please read them carefully. 2. Eligibility To use our website and services, you must be at least 18 years old or have the permission of a parent or legal guardian. By using our site, you confirm that you meet this requirement. 3. Orders and Payments Order Acceptance: All orders placed through our website are subject to acceptance and availability. We reserve the right to refuse or cancel any order for any reason, including inaccuracies, errors in pricing, or suspected fraud. Pricing: Prices for our products are subject to change without notice. We strive to ensure that all pricing information on our website is accurate, but errors may occur. If we discover an error in the price of an item you have ordered, we will notify you as soon as possible and give you the option to reconfirm your order at the correct price or cancel it. Payment: We accept major credit cards and other payment methods as indicated on our website. Payment is processed at the time of order. By providing your payment information, you confirm that you are authorized to use the payment method and authorize us to charge the amount due. 4. Shipping and Delivery Shipping: We offer shipping to various locations as specified on our website. Shipping times may vary depending on your location and the shipping method chosen. Please refer to our Shipping Policy for detailed information. Delivery: Delivery times are estimates and not guaranteed. We are not responsible for delays caused by shipping carriers or customs clearance. 5. Returns and Refunds Return Policy: We accept returns for eligible items within 7 days of delivery. Items must be unworn, unwashed, and in their original condition with tags attached. To initiate a return, please contact our customer service at brand.westhetics@gmail.com for instructions. Refunds: Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed and applied to your original method of payment within 10 days. Exchanges: We offer exchanges for different sizes or colors of the same item, subject to availability. To request an exchange, please contact us at brand.westhetic@gmail.com. Non-Returnable Items: Certain items, such as underwear, swimwear, and sale items, are final sale and cannot be returned or exchanged unless defective. 6. Intellectual Property All content on our website, including but not limited to text, graphics, logos, images, and software, is the property of Westhetics or our content suppliers and is protected by intellectual property laws. You may not reproduce, distribute, or use any content from our site without our prior written permission. 7. User Conduct By using our website, you agree not to: Use the site for any unlawful purpose. Interfere with the operation of the website or disrupt its servers or networks. Post or transmit any harmful, obscene, or otherwise objectionable content. We reserve the right to terminate your access to our website if you violate these Terms or engage in any conduct that we deem inappropriate. 8. Limitation of Liability Westhetics is not liable for any indirect, incidental, special, or consequential damages arising from your use of our website or purchase of our products. Our total liability to you for any claim related to your use of our site or products shall not exceed the amount you paid for the product in question. 9. Indemnification You agree to indemnify and hold Westhetics harmless from any claims, damages, losses, or expenses, including legal fees, arising out of your use of our website or violation of these Terms. 10. Governing Law These Terms and your use of our website shall be governed by and construed in accordance with the laws of the state of Maharashtra and India, without regard to its conflict of laws principles. 11. Changes to Terms We may update these Terms from time to time. Any changes will be posted on this page, and the effective date will be updated accordingly. Your continued use of our website after changes are made constitutes your acceptance of the revised Terms. 12. Contact Information If you have any questions or concerns about these Terms, please contact us at: Westhetics Email: brand.westhetics@gmail.com Phone: 9930795323 Address: Anthony Annex Shop no.2, Kolbad, Thane, Maharashtra.